Returns & Exchanges

At Spa Ceylon, we strive to ensure your holistic wellness experience is perfect; however, if you are not entirely satisfied with your purchase, we offer a seamless return process within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated guest experience team via email or our online portal with your order number and photos of the items you wish to return.

• 2.
  Prepare the Package

  Ensure that the luxury Ayurveda products are unused, in their original packaging, and securely sealed to prevent damage during transit.

• 3.
  Ship to Boutique

  Affix the provided return shipping label to your parcel and drop it off at any authorized courier location or Spa Ceylon signature boutique.

• 4.
  Quality Inspection & Refund

  Once our specialists verify the condition of the returned items, we will process your refund or exchange within 7-10 business days to your original payment method.